Frequently Asked Questions

We are always happy to help! Please send us a message before or after your purchase, and we will get back to you as soon as possible.

If a component is missing or damaged, please contact us with your order details and photos. We will review the situation and assist you with available replacement options.

LED lighting can generally be used with display cases, but compatibility depends on the design and available space. Please contact us if you are planning a specific lighting setup.

This depends on the specific design and model. Please contact us before stacking or modifying the display cases to ensure safe use.

The MDF finish may vary depending on the specific product. Please refer to the individual product listing for the exact finish and appearance.

Yes. Assembly instructions are provided with the product to make installation as easy as possible.

Flat-packed shipping helps us reduce transportation damage, packaging size and shipping costs, allowing us to offer free shipping while keeping the product well protected.

Please check the shipping options available at checkout for your location. If shipping is available, the applicable shipping information will be shown during the ordering process.

If you need to change or cancel your order, please contact us as soon as possible. We will check whether your order has already been prepared or shipped.

Please contact us as soon as possible with photos of the package and damaged parts. We will do our best to resolve the issue quickly.

Custom options may be available depending on the product. Please contact us with your desired dimensions or design requirements so we can check what is possible.

Please check the specific product listing for wall-mounting compatibility. If you have any questions about installation, contact us before purchasing.

Absolutely! You can order multiple units to create a larger collection display. If you need a larger quantity, please contact us.

We carefully package all components to minimize the risk of damage during transportation. The product is shipped disassembled for safer and more efficient delivery.

We recommend using a soft microfiber cloth. Avoid abrasive materials and harsh chemicals that may scratch or damage the surface.

The plexiglass is lightweight and designed for display purposes. Please handle it carefully during assembly and cleaning to avoid scratches.

Yes. The plexiglass front helps protect your collection from dust and everyday environmental exposure, while keeping your models visible.

Yes! Depending on the dimensions, our display cases can also be used for miniature cars, collectibles, figures, models and other small items.

Yes! Free shipping is included with every order. There are no additional shipping charges.

No. Our display cases are shipped disassembled (flat-packed) to help protect the product during transportation and reduce the risk of damage.

Not at all! The display case is designed for easy assembly. You can assemble it quickly by following the included instructions.

Our display cases are made using 3 mm MDF and a clear plexiglass (acrylic) cover.

Please check the product description for the compatible diecast scale and dimensions. If you are unsure whether your model will fit, feel free to contact us before placing your order.

No. Diecast models are not included. The listing is for the display case only.

We are always happy to help! Please send us a message before or after your purchase, and we will get back to you as soon as possible.

Yes. The front cover is made of clear plexiglass, allowing you to clearly see and enjoy your diecast collection while keeping it protected from dust.